SUPPORT
ReoGrid Community
Paid Technical Support
For customers who purchase the paid version of ReoGrid, we offer dedicated technical support services. Our support team is ready to assist you via email with any questions or issues you may encounter while using ReoGrid.
Support Duration
- Support Duration Professional Edition: From the date of purchase, you are entitled to 1 month of unlimited access to our technical support services.
- Enterprise Edition: From the date of purchase, you receive 3 months of unlimited technical support, ensuring you have the assistance you need for a more extended period.
Extension of Support
- After the initial support period expires, you have the option to extend your support services for an additional fee. This extension ensures that you continue to receive high-quality assistance for any ongoing or new challenges you might face.
Paid Implementation Support
We understand that integrating ReoGrid into your projects can present unique challenges. To assist with these, we offer the following specialized services. Please do not hesitate to reach out for consultation:
- Sample Code Creation and Provision
We can develop and provide sample code tailored to your specific needs, helping you overcome any hurdles in your project.
- Feature Addition: Based on your requirements
we can add new features to ReoGrid, enhancing its functionality to better suit your project needs.
- Target .NET Framework Customization
We can adjust the target .NET Framework version to align with your project's infrastructure, ensuring compatibility and optimal performance.
You have the option to select from the following methods to receive our technical support. Many enterprises have successfully leveraged these services to customize ReoGrid and seamlessly integrate it into their products.
- Email
- Chat Tools such as Slack