ReoGrid

Support

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For more information on downloading or purchasing ReoGrid, we're here to help.
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ReoGrid Community

Connect with ReoGrid users from around the world and seek assistance, share insights, or collaborate on solutions.
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Paid Technical Support

For customers who purchase the paid version of ReoGrid, we offer dedicated technical support services. Our support team is ready to assist you via email with any questions or issues you may encounter while using ReoGrid.

Support Duration

  • Support Duration Professional Edition: From the date of purchase, you are entitled to 1 month of unlimited access to our technical support services.
  • Enterprise Edition: From the date of purchase, you receive 3 months of unlimited technical support, ensuring you have the assistance you need for a more extended period.

Extension of Support

  • After the initial support period expires, you have the option to extend your support services for an additional fee. This extension ensures that you continue to receive high-quality assistance for any ongoing or new challenges you might face.
Purchase Support

Paid Implementation Support

We understand that integrating ReoGrid into your projects can present unique challenges. To assist with these, we offer the following specialized services. Please do not hesitate to reach out for consultation:

  • Sample Code Creation and Provision

    We can develop and provide sample code tailored to your specific needs, helping you overcome any hurdles in your project.

  • Feature Addition: Based on your requirements

    we can add new features to ReoGrid, enhancing its functionality to better suit your project needs.

  • Target .NET Framework Customization

    We can adjust the target .NET Framework version to align with your project's infrastructure, ensuring compatibility and optimal performance.

You have the option to select from the following methods to receive our technical support. Many enterprises have successfully leveraged these services to customize ReoGrid and seamlessly integrate it into their products.

  • Email
  • Chat Tools such as Slack
Purchase Support

Frequently Asked Questions (FAQ)

  1. Yes, the Community Edition of ReoGrid is available for free. You can download the package from the download page. However, please note that the Community Edition may not include access to some features. If you require standard or full features, consider purchasing the Professional or Enterprise Edition.
  2. Yes, if you purchase the paid version, the Professional edition includes 1 month, and the Enterprise edition includes 3 months of technical support. Additionally, technical support can be purchased separately on a monthly basis. For more details, please contact us using the inquiry button above.
  3. The free version does not provide access to some features of ReoGrid and technical support. However, technical support can be purchased separately. For details on the available features, please see here